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AI and Technology: Enablers, Not Replacements, ...

Artificial intelligence (AI) and technology transformed industries by automating processes, enhancing productivity, and reshaping the future of work. One critical misconception persists: that AI will replace people, rendering human labor...

Cost Vs. Price

Takeaways: Cost is cheaper than price. Think long-term. A deal isn't a deal if you're paying more in the future. Purchase decisions are heavily weighted on price and provide short-term...

Swimlanes And Blackbox Swimlanes: When To Use E...

In the world of process mapping, clarity and efficiency are key. Swimlanes and blackbox swimlanes become essential as it helps break down complex processes into more digestible, manageable components. But...

Process Mapping For Beginners

Takeaway: KISS Principle (Keep It Simple, Stupid). Use THREE symbols. Aesthetics make or break your process map. Leaders can summarize a complex situation into a single statement. Shouldn’t you do...

What Is A Swimlane In Process Maps

Takeaway: Swimlanes are used for process improvement. Distinguish departments or participants. Obey the 5 Golden Rules. Swimlanes are used in process improvement initiatives because it helps identify bottlenecks, duplication, and...

Process Mapping Best Practices

Takeaways: Involve people who perform the work. Set boundaries. Capture variations. Would you ask a person for financial advice if the person has trouble paying bills? You shouldn't because that...